For more details regarding your specific product’s warranty, please refer to
your instruction manual or call our service and support line: 800-936-3213
Moorefield products are manufactured under the highest quality and workmanship standards. Moorefield guarantees the original buyer that this product will be free of fabrication, material, and finish defects for one year period starting at the purchase date. Moorefield recommends professional installation for this product.
Should this product present any leaks derived from a fabrication or material defect during the warranty period, Moorefield will supply the necessary replacement parts free of charge. Moorefield will also replace any pieces presenting defects in finish or fabrication. This warranty is only valid under normal installation, use and service conditions.
This warranty does not apply to any damage caused by normal wearing of the product, incorrect installation or operation, alterations or modifications performed by parties not authorized by Moorefield, or the use of replacement parts any brand other than Moorefield. This warranty also excludes damages caused by the use of abrasive cleaners, containing alcohol or other organic solvents; whether the damage was caused by the consumer or third parties. Moorefield will not be responsible for workmanship expenses, damages incurred during the installation, repair or replacement, or for any direct, indirect, consequent damage or losses related to this product. This warranty being Moorefield sole responsibility, leaving no further right or actions to the original buyer or third parties and liberating Regent Products S. de R.L. de C.V and any other subsidiaries, affiliates, shareholders, distributors, retailers, representatives, agents and employees of these or any other responsibility for visible or hidden defects or damages of any kind.
The purchase, use and ownership of this product implies acceptance on behalf of the original buyer of the terms and conditions of this warranty.
In order for the original buyer to make this warranty valid any claim must be accompanied by an original purchase ticket. To make this warranty valid write Moorefield to the email below with subject: "Moorefield Warranty". Explain the kind of defect and include the purchase ticket (original), your full name and address, and phone number. Should the claim be compliant with warranty limitations, all necessary replacement parts will be mailed at no cost to the customer.